Write a payment reminder that keeps the relationship intact.
A short, useful reminder can make an unpaid invoice easier to act on.
Lead with the reference
Mention the invoice number, amount, currency and agreed due date. Keep the wording factual: your record may be missing a transfer or a bank reference.
Make the next action easy
Attach or share the invoice and repeat the payment instructions. Ask your customer to confirm the expected payment date or send the transfer reference if they have already paid.
A sample to adapt
Hello, a quick follow-up on invoice [number] for [amount], due on [date]. Could you confirm the expected payment date? If payment is already on its way, please send the reference so we can update our records. Thank you.
Use AI as a draft assistant
Zeepoch can help draft a reminder from your instructions. Review it for accuracy and tone before sending it through your usual email or messaging service. The assistant does not send messages automatically.